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Taking on 3 new accounts this quarter

Amazon seller support

Your Amazon account,run like it's ours.

Dedicated Amazon virtual assistants who own the unglamorous work: listings, PPC, cases and inventory, so you get your week back and your catalogue stops leaking margin.

No retainer to see the audit. You keep the findings either way.

Sound familiar?

Most sellers aren'tshort on product.

They're short on hours. Here's what we hear on almost every first call, and what changes once someone owns it full-time.

I'm spending my evenings in Seller Central instead of on the business.

A VA takes the daily queue of cases, pricing and stock alerts, and reports once a week.

Ad spend keeps climbing and I can't tell which campaigns actually pay.

Search-term level pruning and a TACoS target you can actually hold us to.

My listings rank for the wrong things and convert worse than they should.

Keyword-mapped titles, bullets and backend terms rebuilt around real search volume.

I've gone out of stock on my best ASIN more than once.

Reorder points tied to velocity and lead time, reviewed weekly, not guessed.

Scope of work

Everything insideSeller Central.

Pick the lanes you need. Most clients start with two and expand once the reporting proves out.

Listing & Catalogue

Titles, bullets, A+ content, variations, flat files and error-free bulk uploads. Copy written for the algorithm and the human scrolling past it.

  • Keyword-mapped copy
  • A+ / brand story
  • Variation clean-up
  • Flat-file fixes

SEO & Keyword Research

Helium 10 and Cerebro-driven research turned into an indexing plan, with front-end, backend and PPC sharing one keyword universe.

  • Relevancy map
  • Backend terms
  • Index audits
  • Competitor gap

PPC Management

Sponsored Products, Brands and Display built around margin, not impressions. Weekly bid and negative-keyword passes against a fixed TACoS target.

  • Campaign builds
  • Bid & budget passes
  • Negative mining
  • Placement tuning

Inventory & FBA Ops

Shipment plans, reorder points, removal orders, stranded and aged inventory: the stuff that quietly costs you the Buy Box.

  • Reorder planning
  • Shipment creation
  • Stranded recovery
  • IPI health

Account Health & Cases

Suppressed listings, policy flags, IP complaints and reimbursement claims, chased through Seller Support until they actually close.

  • Case management
  • Suppression fixes
  • Reimbursements
  • Policy appeals

Reviews & Customer Care

Buyer messages answered inside SLA, review and feedback monitoring, and compliant follow-up sequences that lift your rating over time.

  • Message handling
  • Review monitoring
  • Feedback removal
  • Q&A upkeep

Exclusive case studies

Receipts, notround numbers.

Four accounts we took over, what was actually broken, and what the numbers looked like afterwards.

Every figure comes from the client's own Seller Central Business Reports and Advertising console.

Home & Linens · FBA · US

From break-even to breakthrough: 12× monthly revenue without buying growth at a loss.

Pearl Linens, private-label home textiles

Timeline
24 months
Scope
Listing & conversion · PPC efficiency · Subscribe & Save
12×
Monthly revenue
$14.8K → $178.6K
$1.78M
Cumulative sales
58,416 units · 24 months
+14.6
Net margin, points
−2.75% → +11.90%
2.1×
Conversion rate
7.55% → 16.01%

The problem

A sub-scale operation doing ~$14.8K a month on 419 units, swinging between $15K and $49K with no reliable trend. Advertising ran hot, quarterly profit sat at −$9.3K on a −2.75% margin, and almost all traffic came from category search, and branded demand was effectively non-existent.

  • Seller Central
  • Amazon Ads
  • Brand Analytics
  • Subscribe & Save
Read the full case study

What we did

  1. 01Optimised titles, imagery and A+ content, lifting session-to-purchase conversion from 7.55% to 16.01%.
  2. 02Tightened campaign structure and bidding, pulling Real ACOS from 18.74% down to 14.60%.
  3. 03Built Subscribe-and-Save and reorder flows that nearly doubled active subscriptions in a single quarter (70 → 145).
  4. 04Scaled to 58,416 units ordered with fulfilment reliable enough to sustain the higher velocity.
  5. 05Grew awareness customers ~2× year on year, widening the funnel beyond category search.

Want the same breakdown for your account? The audit is the first deliverable, and it’s free.

Request your audit

How it runs

Four weeks to hands-off.

01

Audit

We go through the account line by line, covering listings, campaigns, health and stock, and hand you a prioritised findings doc. Free, and yours regardless.

02

Plan

The findings become a 90-day roadmap with owners, dates and a target metric per lane. You approve it before anyone touches the account.

03

Run

Your VA works the queue daily inside your Seller Central with role-scoped access. Slack or WhatsApp for anything urgent.

04

Report

One dashboard, one weekly summary: what moved, what didn't, what's next. No invoices padded with activity you can't verify.

Why sellers stay

Low risk to start.Hard to leave.

We'd rather earn the retainer every month than lock you into one.

No long-term contract

Month to month after the first 30 days. Cancel with two weeks' notice and we hand over every doc and dashboard.

Metrics agreed up front

Each lane gets a target: TACoS, index count, IPI, response time. If we miss it two months running, you stop paying for that lane.

Least-privilege access

Role-scoped Seller Central users only. No password sharing, no admin rights, full audit trail of who changed what.

Your account stays yours

Every campaign, SOP and keyword file is built in your accounts under your ownership. Nothing is hostage to the retainer.

Case response SLA
24h

Case response SLA

Marketplaces supported
6

Marketplaces supported

Client retention, 12mo
100%

Client retention, 12mo

Book the free audit

Ready to build somethingimpossible to ignore?

Tell us where the business needs to go and we'll tell you exactly what it takes to build it, and what it costs.